This short conflict management auto-marked programme will equip you with all the necessary knowledge you require should you need to competently and positively deal with conflict in the workplace.
A great addition to your CV to demonstrate your ongoing commitment to developing as a managerial figure, the conflict management programme is also beneficial for general knowledge and working environments.
Completed online with auto-marked assessments, the conflict management programme can be completed in your own time.
“Effective leadership is putting first things first. Effective management is discipline, carrying it out”- Stephen Covey, Leading author, entrepreneur and keynote speaker.
After successfully completing the course, you will receive a certificate of participation in this subject area which can boost career prospects and opportunities in a variety of fields.
Section 1: Identifying and resolving conflicts
This course will allow you to develop knowledge and understanding of managing conflict and supporting individuals as required by a practising or potential first line manager.