Performance Management

Course Cost: 25
Course duration: 4 Hours

This short Performance Management auto-marked programme will give you the knowledge you need to understand the core skills needed to deal with management responsibilities and to develop as a leader.

A great addition to your CV, to show your commitment to developing as an aspiring manager, the Performance Management programme is also beneficial for general knowledge and working environments.

Completed online with auto-marked assessments, the Performance Management programme can be completed in your own time.

“Effective leadership is putting first things first. Effective management is discipline carrying it out”- Stephen Covey, leading author, entrepreneur and keynote speaker.

After successfully completing the course, you will receive a certificate of participation in this subject area which can boost career prospects and opportunities in a variety of fields.

This course allows you to develop knowledge and understanding in managing performance in the workplace as required by a practising or potential first line manager:

Section 1: The importance of effective performance management

In this section, your employees will learn about formal and informal performance assessment in the workplace and the line manager’s role in performance management.

Section 2: How to manage the performance of individuals in the team

Your employees will cover ways of ensuring fair and objective formal assessment takes place, how to set SMART objectives and performance standards for a team member, and how to measure performance.

Section 3: Feedback in the workplace

Your employees will discover the importance of feedback in improving performance and how to give feedback effectively.

Section 4: Managing underperformance

This section covers the potential areas of underperformance in the workplace and its causes, along with actions to restore performance to acceptable levels.