Level 2 Understanding Behaviour that Challenges

The purpose of the free distance learning Level 2 Certificate Understanding Behaviour that Challenges course is to equip learners with an understanding of the common causes and triggers of behaviour that challenges.  Learners will also develop an understanding of effective communication skills and de-escalation techniques.

The qualification is suitable for a wide range of learners looking to improve their knowledge and awareness in this subject area, including those working within healthcare, social care and education contexts. The qualification is suitable for anyone wanting to learn how to respond to incidences of behaviour they may find challenging.

DurationCourse Duration: 8 weeks
LevelCourse Level: Level 2
FeesCourse Fees: Free

The free distance learning Level 2 Certificate Understanding Behaviour that Challenges course covers techniques for dealing with challenging behaviour in the most appropriate way, why challenging behaviour may occur and the importance of effective communication and personal reflection following an episode of behaviour that challenges.

You will study the following modules:

Module A

  • Unit 01 Understand behaviour that challenges
  • Unit 02 Understand how to support positive behaviour

Module B

  • Unit 03 Understand the importance of effective communication and the management of behaviour that challenges
  • Unit 04 Understand the role of reflection and support for those involved in incidents of behaviour that challenges.

Due to the nature and course delivery of distance learning we require all applicants to hold a minimum of English Literacy Level 1 or equivalent. 

If you are between 19-23 years of age you must also have already achieved a full level 2 qualification (or higher) or 5 GCSE Grades A*-C/Grade 9-4.

We will require evidence of this in order to receive funding for you.

If you are unsure of your level of literacy, please let us know.

Each candidate is required to give written responses to questions, which will be submitted to a qualified script marker to assess. These responses can either be handwritten in the assessment booklets or typed using electronic templates which are provided at induction. Candidates are issued with workbooks to assist with assessments.

You will be required to submit 2 assessments each taking 4 weeks to complete.

Upon completion, you will receive a paper certificate through the post.

This course is currently being subsidised by the college and is, therefore, free of charge at present UNLESS you fail to complete it; in which case you will be liable to pay £85 to cover the cost of materials.

Courses are fully funded subject to learner eligibility and changes in government funding. Please don't hesitate to contact us if you wish to discuss the eligibility criteria otherwise we will confirm eligibility upon receiving your application.

Awarding Body Information

For further information about the course specification please visit the awarding body’s website www.cache.org.uk and search using the course code: 603/1062/5 or click here.

Need More Info?

Our frequently asked questions (FAQs) page will point you in the right direction.


Fees & Funding

Our Level 2 Distance Learning courses are now completely free of charge*.

Our Fees & Funding

Contact Us

Need to ask a question or have a query our team of dedicated staff will help you.

Contact Our Team