Frequently Asked Questions

Need to know an answer to a question? Our frequently asked questions (FAQs) will help you find answer.

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Distance Learning means that you learn where and when you want, using the learning materials provided to you upon enrolment.

You read through the information and work through the activities in the workbooks and then answer the questions in the assessments. As there are no requirements to attend tutorials/classes, you need to be satisfied when you receive your materials that you can meet the requirements of the course and the deadlines we issue you with.

We do have tutors available to help if you get stuck on any of the course material.

Distance Learning is ideal for people who aren’t able to attend a college based course and can work around life at home. However, we don’t advise enrolling to the course if you anticipate personal/family or work issues that may prevent you committing a minimum 4 hours a week to study

You can enrol at any time throughout the year, so there is no deadline for applications. Your start date will be the day you contact us for your induction, once you have received the learning materials.

All of our courses differ in length and you can find the duration for each individual course on the course pages. The longest course takes 28 weeks to complete and the shortest takes 4 weeks to complete.

As most of our courses are Level 2 (the equivalent of a GCSE) we advise you to commit a minimum of 4 hours per week to be able to manage the deadlines comfortably and fulfil the learning requirements.

Our Level 1 and Level 2 courses are funded by the government, so are free to all applicants who meet the eligibility criteria.

Information on the cost of the Level 3 courses can be found on the individual course pages.

Yes, all of our courses are accredited by national awarding bodies, which are displayed on the course information pages.

You must currently be living in England, have been living in the UK for the last 3 years and must not have completed a qualification with units similar to those that are in the course you are applying for.

If you are aged 19-23 you must confirm and provide evidence that you have 5 GCSEs A*-C/9-4 or a full level 2 qualification or above.

You also need to have a minimum Level 1 qualification in English, which is the equivalent of a GCSE Grade D. (For the Information, Advice or Guidance course, you must have a minimum Level 2, equivalent to GCSE Grade C)

No, you may only undertake one course at a time, but as soon as you have successfully completed your course you can enrol onto another one straight away.

Yes, the nature of distance learning means that you learn independently without the support of classroom tutorials and by giving you deadlines it helps to keep you focused and engaged. You can request an extension of your deadline by completing the request an extension on-line form

Please get in touch with us. We can put you in touch with one of our qualified assessors who can talk you through what is required.

Yes, we are proud to be able to offer our courses free of charge to everyone regardless of whether you are in employment or not. You must however meet the eligibility criteria to enrol.

Yes, you will upon completion. Depending on the course you apply for, this will either be an e-certificate or a paper-based certificate.

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Sometimes you need a little help, contact one of our support team. Don’t worry… we’re here for you.