Frequently Asked Questions (FAQs)

Need to know an answer to a question? Our frequently asked questions (FAQs) will help you find answer.

Please click on the question links below to find the answers your looking for, alternatively if you cannot find the answer on our frequently asked questions page you can contact us here.

Distance Learning means that you learn where and when you want using the learning materials that we send to you on enrolment.

You work through the activities and information in the workbook and answer the questions in the assessment. As there are no requirements to attend tutorials you need to be satisfied when you receive your materials that you can meet the requirements of the course and the deadlines we give to help you complete.

Distance Learning doesn’t suit everyone but is ideal for people who aren’t able to attend a college based course for whatever reason.

However, we don’t advise enrolling to the course if you anticipate personal/family or work issues that may prevent you committing a minimum 4 hours a week to study.

You can enrol at any time. Your start date will be the day you contact us for your induction, once you have received the learning materials

No, you can enrol at any time.

All our courses differ and information can be found when you click for course information. The maximum length of time for any of our courses is 16 weeks to complete.

As most of our courses are Level 2 (the equivalent of a GCSE) we advise you to commit a minimum of 4 hours a week to be able to manage the deadlines comfortably and fulfil the learning requirements.

The course is free to all applicants as long as you are over 19 yrs old, have lived in England for the past 3 yrs and not studying for any other government funded qualification.

Yes, all of our courses are accredited with a national awarding body which is displayed on the course information page.

We require you to have a minimum Level 1 qualification in English. This is the equivalent of a GCSE Grade D or above.

If you aren’t sure of your level of English please undertake the Literacy Assessment which can be accessed by clicking the “Entry Requirements” box on the course information page.

You must be over 19 yrs old, have been living in England for 3 yrs, must not be undertaking any other government funded qualification.

You also need to have a minimum Level 1 qualification in English. This is the equivalent of a grade D GCSE or above.

No. You may only undertake one course at a time but as soon as you have completed your course you can enrol for another one.

Yes. The nature of distance learning means that you learn independently without the support of classroom tutorials and by giving you deadlines it helps you to keep focused and engaged. You can request an extension of your deadline by completing the request an extension on-line form 

Please get in touch with us. We can put you in touch with one of our qualified assessors who can talk you through what is required.

Yes, we are proud to be able to offer our courses free of charge to everyone regardless of whether you are in employment or not. You must however meet the eligibility criteria to enrol.